1. Introduction
This Cookie Policy explains how B3 Property Management Solutions ("B3PMS", "we", "our", "us") uses cookies and similar technologies when you visit our website at www.b3pms.com and our business console portal at portal.b3pms.com. This policy explains what these technologies are, the types of cookies we use, the information we collect using them, and how you can control their use.
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, B3PMS) are called "first-party cookies". Cookies set by third parties are called "third-party cookies".
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Session identification - maintaining your login state
- Security tokens - preventing cross-site request forgery
- Load balancing - distributing traffic across servers
3.2 Analytics & Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most and least popular and see how visitors move around the site.
- Google Analytics - visitor count, page views, traffic sources
- Custom analytics - feature usage tracking
- Performance monitoring - page load times, error rates
3.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Language preferences - remembering your site language
- Branch selection - remembering your preferred branch
- Theme preferences - light/dark mode settings
3.4 Targeting & Advertising Cookies
These cookies may be set throughout our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They don't store personal data directly, but are based on uniquely identifying your browser and internet device.
4. Third-Party Cookies
We may also use various third-party cookies to report usage statistics, deliver advertisements, and so on.
- Google Analytics: Collects information about how visitors use our site. We use this to compile reports and help us improve the site. The cookies collect information in a anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they visited.
- Stripe: Payment processing cookies for subscription transactions.
- FullCalendar: Calendar widget cookies for booking management.
5. Cookie Table
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| bb_client_token | Session | Authentication token for API access | Session only |
| bb_client_user | Persistent | User profile data | 1 year |
| _ga | Analytics | Google Analytics - visitor tracking | 2 years |
| _gid | Analytics | Google Analytics - visitor tracking (daily) | 24 hours |
| _gat | Analytics | Google Analytics - request rate limiting | 1 minute |
| stripe_sid | Payment | Stripe payment session ID | Session only |
| fullcalendar_session | Functionality | Calendar session management | Session only |
6. Managing Cookies
You have the right to decide whether to accept or decline cookies. You can set or modify your web browser to accept or refuse cookies. If you choose to decline cookies, you may not be able to sign in or use certain features of our website.
Below are links to the support documents showing how to manage and disable cookies for the major web browsers:
You can also opt out of Google Analytics by visiting the Google Analytics opt-out page.
7. Changes to This Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. You are advised to review this Cookie Policy periodically for any changes.