1. Introduction
Welcome to the B3 Property Management Solutions ("B3PMS", "we", "our", "us") privacy policy. This policy governs the manner in which we collect, use, maintain and disclose information collected from users (each, a "User") of the website located at www.b3pms.com and the B3PMS business console portal at portal.b3pms.com.
2. Information We Collect
2.1 Personal Information
When you sign up for a B3PMS account, we collect the following personal information:
- Name and contact details (company name, email address, phone number)
- Billing information for subscription payments
- Branch and organizational structure information
- User role and permission levels
2.2 Property & Business Data
When you use the B3PMS platform, we collect and store:
- Property listings and portfolio details
- Rent payment records and agreements
- Maintenance job records and documentation
- Report and analytics data
Tenant and contact information
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and operate our property management platform
- To improve, personalize, and expand our services
- To process transactions and send invoices/ receipts
- To send administrative emails (service notifications, updates)
- To detect, prevent, and address technical issues
- To comply with applicable legal requirements
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers with access controls, encryption at rest and in transit, and regular security audits. All communications between your browser and our servers use TLS 1.2+ encryption.
While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide you with our services. If you delete your account, your data will be removed from active systems within 30 days, though some anonymized data may be retained for analytics purposes in accordance with our legal obligations.
6. International Data Transfer
Your information may be transferred to — and stored at — locations outside of your state, province, country or other governmental jurisdiction where data protection laws may differ. By submitting your information, you agree to this transfer.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Data portability
To exercise these rights, please contact us at privacy@b3pms.com.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if the changes are significant, we may provide additional notice (such as via email). You are advised to review this Privacy Policy periodically for any changes.